Quality assurance (QA) involves various techniques to ensure that products or services meet specified quality standards.
Inspection and Testing:Is Verifying or Evaluating the speed, efficiency, and reliability of products or services and Ensuring that products or services meet customer requirements before delivery.
Statistical Process Control (SPC): is a Selecting representative sample for inspection or testing. It is Evaluating whether a process is in control or out of control.
Quality Management Systems (QMS): Is a Maintaining' comprehensive documentation of quality activities and processes, conducting regular audits to assess compliance with quality standards.
Total Quality Management (TQM):is a Putting the customer at the center of all activities, encouraging employee participation in quality initiatives
Customer Feedback:is Collecting feedback from customers to assess satisfaction levels.And Addressing customer complaints promptly and effectively.