Irembo, the e-government platform facilitating access to government services in Rwanda, is participating in the Private Sector Federation (PSF) Expo 2024 from Thursday, July 25, to August 15, at Gikondo Expo Ground.
This year, Irembo is unveiling 111 newly added services on the IremboGov platform, highlighting its dedication to enhancing accessibility and efficiency in public and private services for all. For those needing assistance with National Identification Agency (NIDA) services, visit their joint stand featuring a convenient photo booth. Irembo is transforming the private and public sectors by streamlining processes through its innovative Service Management platform.
This platform has been pivotal in enabling public agencies to process transactions digitally, allowing citizens to access public services more efficiently. In 2023 alone, the IremboGov platform processed over 8.7 million transactions, significantly improving efficiency and service delivery nationwide. Irembo’s payment gateway solution, IremboPay, has revolutionised the payment process for IremboGov services by offering flexible payment options. This solution will soon be extended to the private sector as well.
At the annual exposition, Irembo is focusing on educating attendees
about accessing their services, showcasing their service management
platform for both public and private sectors, and introducing their payment gateway solutions.
Through this engagement, Irembo aims to support Rwanda's ongoing digital transformation and enhance the overall user experience of its services. In addition to the service management platform and payment gateway solution, the focus of Expo 2024 includes over 100 newly added services as part of the Mass Service Digitalization Project.
The Byikorere campaign, aimed at building citizens' digital confidence by enabling them to access services online without third parties, is also highlighted at the expo. Citizens will learn about the Ntuyarenze Tariff for Irembo Agents, a standardised fee structure ensuring transparency and preventing overcharging. By clearly displaying service payment amounts, Irembo aims to combat fraud and protect citizens from exploitative practices.
Irembo also ensures that individuals without smart devices
or internet connectivity can access services through various platforms,
including USSD (*909#), mobile, web irembo.gov.rw, and a network of agents. Irembo is dedicated to helping service providers enhance
user access to services anytime, anywhere, through both local and global
expansion. This includes branching into additional sectors such as the
private sector, insurance companies, and digital health.
At Expo 2024, Irembo aims to showcase its achievements in digitising public services and reaffirm its commitment to improving accessibility, efficiency, and transparency.
To learn more about Irembo’s solutions, visit its stand. The three-week exhibition, which brings together Rwandan and international traders, is expected to attract over 600,000 visitors, according to the Private Sector Federation (PSF).